TERMS AND CONDITIONS 

Welcome to Styleonnies !!

Kindly take some time out to review our basic rules that  will guide you to shop on this site.

By placing an order, we assume that you agreed to be bound by the terms and conditions listed below

Styleonnies reserves the right to change, modify, alter, update or discontinue the terms, conditions, and notices under which this Site is offered and the links, content, information, prices and any other materials offered via this Site at any time and from time to time without notice. We have the right to adjust prices from time to time. If for some reason there may have been a price mistake, Styleonnies has the right to refuse the order.

CREATING AN ACCOUNT

you’ll need to register for a Styleonnies account to place an order. Registration takes just a few steps, click here to get started!

By creating an account, you will be able to shop faster, be up to date on an order’s status, and keep track of the orders you have previously made.

HOW TO ORDER

Browse our products and select item your preferred, select colour, size and click ‘ADD TO CART’.

You may continue browsing, or, if you would like to complete your order, go into your shopping cart (top right) to check out.

SIZE GUIDE

You can klik ‘Product Information’ to find sizing information on every product page.

PURCHASE

  • Do check the details of your purchase before checking out (e.g. size and colour of item). Styleonnies will not be able to amend your orders once it is confirmed.
  • Kindly ensure the full and correct address is stated. Entering an incomplete or incorrect address may result in complications like lost or delayed mailed.
  • Please ensure all required information are submitted during the payment process to avoid possible delays during shipping.
  • If you have a discount code, please ensure to input the code before checking out in order for discount to be valid. No refunds will be made for orders where discount codes are not entered at point of purchase.

MODIFY AND CANCEL ORDER

We are unable to cancel or make changes to your order after you have placed it with us. Please review your order before confirming it. Once payment is received, we cannot cancel your order as it is final and has already been processed for delivery.

PAYMENT

  • We can only accept payment by Bank Transfer
  • Payment must be made in full within 24 hours from invoice or the order will be cancelled and given up for the next customer.

QUALITY

  • Colours of products may appear different due to variations in browsers, operating systems, hardware (display) and contrast/brightness settings. We try our best to ensure colours depicted are as close to the actual product as possible. We do this by using strobe lighting that simulate sunlight.
  • We check our products prior to mailing to ensure to the best of our ability that it is free from defects. At times, this may be missed out but we will ensure the best experiences possible for the exchange procedures.

CARE OF PRODUCTS

  • Always check through your brand new items thoroughly prior to washing for defects of any nature.
  • Please do not soak your items for the first couple of washes if you want to prevent colour bleed.
  • When possible, always wash the brand new items separately by hand washing in low temperature water to prevent colour bleeding and shrinking.

RETURNS

  • Returns are only applicable for online purchases.
  • Returns must be done within 7 days from parcel received date.
  • All exchange or return items must not be washed and must be in original condition with the tags still intact.
  • Returns or exchanges are not applicable for items with defects caused by washing and handling by the customer or if the tag is no longer attached to the apparel, regardless of reason.

Please refer to our RETURN &EXCHANGE POLICY to learn more

REFUND

  • Cash refunds are not provided for returns. An online credit voucher equivalent to the purchase price of the item(s) returned will be issued in your account.
  • Do note that Sale and discounted items (including items purchased using discount codes) are not eligible for returns/exchanges.
  • Store credits are to be utilised in a single transaction only (fully utilised in one order) and any balance credit amount that is not utilised will not be refunded back to you in cash or credits.
  • Kindly note that items purchased with the usage of store credits will not be eligible for further returns/exchanges.
  • Our return coupons are valid for 90 days. You will receive an email with the code that can be applied for online purchases. Do note that coupon codes are not refundable once they have been used. They will not be credited back on exchange/returns. No further return coupon will be issued after the first return.

SHIPPING

  • We use JNE shipping company for all shipping to cities in Indonesia. We do not use any other shipping company except JNE.
  • All items purchased from Styleonnies are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier

ORDER PROCESING TIME

Orders are processed on weekdays only. If payment confirmation made before 12 pm, order will be processed on the same day. If payment confirmation made after 12 pm, order will be processed on the next working day. There is no shipping on Sunday and public holiday. Customers will received the email once the orders has been sent.